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Payment Delivery and Guarantees 
All prices include VAT. 
Ordering online:  
We accept card payments from all major debit/credit cards providers. 
Ordering from us directly:  
Please contact us directly if you would like to pay a deposit to commence your Order. We accept payments via BACS, all major debit/credit cards, cheque or cash. 
Bespoke and Business Orders: A minimum 50% deposit is required upon Order, with the balance payable by 1 week prior to delivery. 
Please note that all items remain the property of Chunky Monkey until monies are paid in full. 
Lead Times: 
Chunky Monkey furniture is handmade to order and therefore during busier periods lead times can be slightly longer than the usual 6-8 weeks from order to delivery. For bespoke orders please allow 10 weeks from order to delivery. 
Your furniture will be delivered in a Chunky Monkey van along with a one or two-man team who will assemble the furniture in a room of your choice. 
We pride ourselves on our delivery, providing an experienced, dedicated service for each delivery whether a single item or a room full of items. 
Delivery Costs: 
(Region 1) Devon, Cornwall, Somerset, Dorset, Gloucestershire - £45* 
(Region 2) England and Wales - £75* 
(Region 3) Scotland - £350 
* For a limited time only. 
You are very welcome to collect your furniture from our Showroom and Workshops. 
Our committment to you: Each piece of Chunky Monkey furniture is assured with guarantees of up to 15 years. 
Please note: due to the handmade nature of our furniture, the dimensions shown can alter slightly so should be used as a guide only. 
Damaged/Faulty Goods/Cancellations/Refund Policy: 
Please see our full Terms and Conditions for details. 
Registered Office 
Weircliffe Park, St. Andrews Road, Exwick, Exeter, EX4 2AF. 
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